![]() BenefitWallet Service Center Hours: Effective Thursday, March 19, the hours of operation for the BenefitWallet Service Center changed to Monday-Friday, 9 a.m.See the full notice delivered to employers on March 18. News from the Blues BenefitWallet COVID-19 Employer and Member OutreachīenefitWallet communicated its COVID-19 updates to employers and began account holder outreach last week. Review the materials and hotline contact information. Additional support and resources hotline are available for all ancillary customers. Informational materials and resources hotlines: Materials are available to help answer questions and give general guidance around COVID-19 and our ancillary products. Our ancillary coverages include life, short- and long-term disability, accident, critical illness, vision and dental. We are constantly working on their behalf and will continue to review and process ancillary insurance claims on an individual, claim-by-claim basis. Our commitment: While the COVID-19 situation is ever-changing, our commitment to our customers remains the same. Īncillary Coverages and the Novel Coronavirus (COVID-19) More information is available at our Connect online community and our social media sites: Facebook, Spanish Facebook and Twitter. They’ll find coverage information and trusted sources to help them stay informed. Encourage your clients to check our website regularly for updates to our COVID-19 information.
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