![]() If you can get hold of a suitable power supply, with about the same voltage and current rating, then that would be the first thing to try. This would not have shown up until you turned the power off. This is designed to prevent power supply shutdown if there is just a short surge. ![]() ![]() This is a very common issue where the "delay" capacitor goes faulty. I would still suspect a faulty power unit which is shutting down as soon as it sees a load. Option 1, the software reset option, appears to do nothing - the screen goes black, then it gets into the same never-ending loop as above.ĭoes anyone have any suggestions of what else I can try? I can't get a replacement from BT as I cancelled my BT TV a while back, and ideally I don't want to lose all the recordings I have on the box.ĭoes the whole box turn off, and the light go out, before it restarts? The two internet reset options downloaded something, but then give me the same 'cannot perform this function' message and I have to cancel. Same with Factory Reset (delete recordings). I tried Factory Reset (keep recordings) but it said 'This function is not possibe - press cancel'. The BT logo appears with 'Loading', then disappears, then the Youview logo appears with 'starting up' then it goes black and makes the funny noise again, then it just keeps repeating the above and never gets fully booted. When I plugged it back in, it started making funny noises, similar to what you used to hear when a ZX spectrum was loading games. Meanwhile, customers continue to buy millions of Freeview and Freesat compatible products, with demand driven by the availability of high-definition channels, network-connectable smart televisions and the promise of unprecedented television coverage of the London 2012 Olympics from late July.A couple of days ago I unplugged my Youview box (the recordable type - not 4K - about 4 years old). After five years, BT Vision has only just passed 700,000 subscribers, up from just under 600,000 a year previously. It remains uncertain when or even whether consumers will be able to buy YouView boxes in the shops, as opposed to being bundled through BT or TalkTalk.Įven with promotion through broadband service providers, YouView may struggle to gain market share. TalkTalk reported annual pre-tax profits of £127 million, up from £57 million the previous year, on revenues of £1.7 billion. The real costs are yet to come, in terms of marketing, subscriber acquisition and operational support costs. In effect, the public service broadcaster shareholders, including the BBC, are underwriting much of the cost of the development of the “proprietary” user interface for the benefit of broadband service providers BT and TalkTalk. TalkTalk invested £4 million in the YouView joint venture over the last year, which represents something of a bargain in television terms. We can only hope the wait will be worthwhile. We look forward to an opportunity to evaluate YouView. A pilot phase will run until June, followed by a “gradual ramp up” to a launch from September. “We began ‘friends and family’ trials focusing on the end-to-end customer experience in April and will be extending the trial to our customers soon”.ĭido Harding, the chief executive of TalkTalk, said that she had just a box installed in her own home. “Development within the YouView team is progressing well and within TalkTalk we are making good progress on provisioning capability, as well as operational and CRM readiness to support out TV service within our existing operational structures,” the company reported. “YouView will bring to our customers all of the ‘plug-in-and-watch’ simplicity of Freeview, plus the UK’s leading internet catch-up and video on demand services, all instantly available through one simple, intuitive set-top box and proprietary electronic programme guide.” The company said YouView is “on track for launch during Q2 FY13” - that is in the second quarter of the the financial year beginning April 2012. TalkTalk said “the launch of a TV proposition will be a key element in the implementation of our strategy of building a compelling quad play offer to deliver ARPU growth and lower churn, thereby creating more valuable customers”. Far from being an open platform, YouView appears to be increasingly driven by commercial interests. Beyond the core technical specification, no details of any technical standards or interfaces have yet been published. The project, backed by British broadcasters and broadband service providers, has been much delayed and has yet to commit to a firm launch date. TalkTalk says that YouView is still “on track” for a “gradual ramp up” from July to a marketing launch from September.
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